Business Programs

At Pinnacle College, our record of success is all about training our students to ensure career success. That’s what it means to be a Career College… Our Goal is Your Career!

Business Programs

At Pinnacle College, our record of success is all about training our students to ensure career success. That’s what it means to be a Career College… Our Goal is Your Career!

Business Programs

At Pinnacle College, our record of success is all about training our students to ensure career success. That’s what it means to be a Career College… Our Goal is Your Career!

Business Administration Diploma

Course Curriculum

1. Managerial Accounting

Students will discover that Managerial Accounting means providing managers with information to plan, direct, control, and make decisions. The focus is on the future, providing relevant information for better decision-making.

2. Financial Accounting 1

This section gives students the financial acumen and basic accounting knowledge they will use once working in the management field. This course assists students in understanding a general background of the fundamentals of accounting, as well as understanding the daily transactions procedures that exist in business.

3. Financial Accounting 2

Students develop the ability to prepare and analyze the financial statements of public corporations. Topics include an overview of corporate financial reporting, transaction analysis, and accounting entries, double-entry accounting systems, merchandising and inventory, internal control cash, and receivables, long-lived assets and current liabilities, financial reporting concepts and accounting for partnerships, corporations, long-term liabilities, cash flow statement, and investments.

4. Entrepreneurship Business Law

This section will teach students about various legal obligations of businesses, as well as important aspects of the legal system as it pertains to owning and operating a company.

5. Market Management & Digital Marketing

Students are introduced to marketing and learn the various methods and software used in the marketing world. They will learn how to effectively market for a brand or business, and the types of strategies effective for various business niches and objectives.

6. Financial Planning

This course explains why accounting is the language of business and how it helps managers plan budgets, understand public perception, track efficiency, analyze product performance, and develop short- and long-term strategies, among several other decisions aided by accounting figures.

7. Microsoft Office

This course is designed to each the new and experienced user alike how to use the many features of MS Office to create documents, publications, and complete tasks that require the use of Microsoft Programs. Introduces the basic features of Microsoft Office, Windows basics, and file management. Develops familiarity with Word, Excel, PowerPoint, email, and Internet basics.

8. Business Communication

Communication is the most valuable skill that an individual can bring into the workforce. Business Communication course will help individuals succeed from the first day on the job as it presents the full range of on-the-job skills that today’s communicators need, from writing conventional printed reports to using the latest digital, social, mobile and visual media.

9. Human Resources Management

Human resources are all about employees in an organization. More importantly, it is about the knowledge, skills, assets, experience and expertise they carry to work to assist firm achieve its vaision, mission and objectives. Such resources become permanent source of competitive edge for the organizations in the dynamic global and challenging environment. Knowledge of Human Resource Management’s concepts is essential and important for supervisors and managers in every field and for employees.

10. Organizational Behaviour

Organizational behavior is a dynamic field of study that analyze the impacts that individual, groups and structure have on behavior within organizations for the purpose of applying such knowledge towards brining betterment in the efficiency and effectiveness of the organization workplace.

11. Economics

The students will understand that people make choices as they try to attain their goals. Choices are necessary because we live in a world of scarcity. Economists study these choices using economic models, simplified versions of reality used to analyze real-world economic situations.

12. Business Management

This is a mandatory management project students prepare together. Management Stephen Robbins, Mary Coult

Business Administration Certificate

Course Curriculum

1. Fundamentals of Computer & Internet

Basic computer skills, creating and managing documents and use of internet.

2. English I

Develops college-level grammar, vocabulary, sentence variety, paragraph structure, reading, and writing skills, which are necessary for success in all other courses.

3. Business Mathematics

Foundation of arithmetic and mathematics related to business studies.

4. Microsoft Word, Excel, PowerPoint

Introduction to word processing, spread sheets and power point presentations..

5. Business Communication

Introduction to the principles of effective written and oral communication.

6. Financial Accounting

Fundamental concepts of accounting, analyzing & recording financial transactions, preparing income statements and fund flow analysis.

7. Business Values and Ethics

Introduction to the basic categories and framework of business ethics.

8. Human Resources

Introduction to Employment Standards Act, Labour Board, employee rights, and other basics of the world of HR.

9. Project Management

Foundation of project management , PMBOK, the triple constraint, and qualities of a strong project and successful project leader.

Customer & Information Representative Analyst Diploma

Course Curriculum

1. Computer Hardware Essentials

Students will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

2. IT Infrastructure & Trouble shooting

This module will allow students to configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud- based (SaaS) software. Troubleshoot and problem solves core service and support challenges while applying best practices for documentation, change management, and scripting, support basic IT infrastructure and networking, Configure and support PC, mobile and IoT device hardware.

3. Windows 10 deployment & configuration in clients

Students will learn how to install and customize Windows 10 operating systems and new Windows servicing models, as well as how to efficiently keep Windows updated.

4. Fundamentals of Networking

Network technologies, media and topologies, installation and configuration, management, and security. Module will also cover internet utilities, ports and protocols, connection devices, network models, TCP/IP, DNS and URLs, network troubleshooting and local networks (LANs), wide area networks (WANs), the internet and all of the hardware and software they will use in the industry.

5. Implementing Security in IT

Implement of sound security protocols and mitigatition of security risks, effective response to security risks, identify where the security breaches took place, and design a secure network on the cloud.

6. Introduction to Linux Administration

Description, introduction to common tasks in major distributions of Linux, including Linux command line, basic maintenance, installing and configuring workstations and networking.

7. I.T. Service Management - ITIL Foundation

Course Description: Students get an overview of the ITIL Service Lifecycle, its processes and various functions.

8. Working with MS Office Applications

Microsoft Office is a suite of applications designed to help with productivity and completing common tasks on a computer. Students will learn the skills to create and edit documents containing text and images, work with data in spreadsheets and databases, and create presentations and posters. Learning Microsoft Office has significant benefits for the daily workflow, productivity, and career possibilities. Microsoft Office skills are indispensable across a plethora of industries and professions, and give students an advantage in the workplace. Students will lear intermediate level Word,Excel ,Powerpoint and Access applications in this module.

9. Business Communication

Business communication through effective writing and speaking, the course will enhance their ability to express and receive information effectively.

Hospitality and Tourism Management Certificate

Program Description

1. PHT 1000

  • Emergency First Aid/CPR AGLC ProServe

  • AGLC Pro-Tect Fire Extinguisher Training Safe Travel Planner Workplace Hazardous Materials

  • Information System (WHMIS)

2. PHT 1001

  • Front Office Guest Service and Operations Students will receive a broad overview of the lodging industry including careers, environmental stewardship, and trends. The course will introduce students to a systematic and guest-centred approach to front office operational procedures.

  • Strategies for providing exceptional guest service at each stage of the guest cycle, and responding effectively to guest concerns will be emphasized. Students will utilize Property Management Software to complete. common front desk computerized functions.

3. PHT 1002

Culinary Theory and Production

  • Students are introduced to the theory of menu planning, evaluation and design. Students will also be exposed to basic and advanced food preparation techniques, including food storage, pre-preparation, detailed plate presentation, and intricate food combinations.

  • Students must have completed Food Safe, Standard First Aid, and Olds College.

  • WHMIS certifications prior to working in the kitchen. Required Courses

4. PHT 1003

  • Restaurant, Banquet and Event Service In this course students will examine restaurant, banquet, and event service.

  • They will learn essential elements of food and beverage operations and service techniques. Students will gain experience working as part of a team and practice guest service and technical skills in actual food service settings.

PHCA 104 - Clinical Placement IEnvironment

During this clinical placement you will experience the role of the health care aide by working under the direction of a regulated health-care professional. You will have the opportunity to work in a continuing care setting such as home care, supportive living (designated supportive living or DSL), senior lodges, long term care, and group homes. You will integrate and implement the knowledge you have learned in courses 1–4 in the clinical setting. To meet the goal of person-centered care, the health care aide must be familiar with the provincial legislation that guides safe, ethical, and personalized care. In addition, knowledge of how to work as part of the health-care team is essential, as is the ability to follow agency policy and procedures. Strong verbal and written communications skills are an important part of being a successful health care aide.

Business Analysis/IIBA certifications

Enhance your business analysis practices through our business analysis training program. This training program has been developed in accordance with the requirements for the International Institute of Business Analysis (IIBA) certification and is intended to be completed entirely online. It consists of six modules that will equip you to challenge the CCBA and CBAP exams and earn the certifications.

Module 1: Business analysis planning and monitoring

Plan business analysis approach; Plan stakeholder engagement; Plan business analysis governance; Plan business analysis information management; Identify business analysis performance improvements

Module 2: Elicitation and collaboration

Prepare for elicitation; Conduct elicitation; Confirm elicitation results; Communicate business analysis information; Manage stakeholder collaboration

Module 3: Requirements life cycle management

Trace requirements; Maintain requirements; Prioritize requirements; Assess requirements changes; Approve requirements

Module 4: Strategy analysis

Analyze current state; Define future state; Assess risks; Define change strategy

Module 5: Requirements analysis and design definition

Specify and model requirements; Verify requirements; Validate requirements; Define requirements architecture; Define design options; Analyze potential value and recommend solution

Module 6: Solution evaluation

Measure solution performance; Analyze performance measures; Assess solution limitations; Assess enterprise limitations; Recommend actions to increase solution value

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Business Administration Diploma

Course Curriculum

1. Managerial Accounting

Students will discover that Managerial Accounting means providing managers with information to plan, direct, control, and make decisions. The focus is on the future, providing relevant information for better decision-making.

2. Financial Accounting 1

This section gives students the financial acumen and basic accounting knowledge they will use once working in the management field. This course assists students in understanding a general background of the fundamentals of accounting, as well as understanding the daily transactions procedures that exist in business.

3. Financial Accounting 2

Students develop the ability to prepare and analyze the financial statements of public corporations. Topics include an overview of corporate financial reporting, transaction analysis, and accounting entries, double-entry accounting systems, merchandising and inventory, internal control cash, and receivables, long-lived assets and current liabilities, financial reporting concepts and accounting for partnerships, corporations, long-term liabilities, cash flow statement, and investments.

4. Entrepreneurship Business Law

This section will teach students about various legal obligations of businesses, as well as important aspects of the legal system as it pertains to owning and operating a company.

5. Market Management & Digital Marketing

Students are introduced to marketing and learn the various methods and software used in the marketing world. They will learn how to effectively market for a brand or business, and the types of strategies effective for various business niches and objectives.

6. Financial Planning

This course explains why accounting is the language of business and how it helps managers plan budgets, understand public perception, track efficiency, analyze product performance, and develop short- and long-term strategies, among several other decisions aided by accounting figures.

7. Microsoft Office

This course is designed to each the new and experienced user alike how to use the many features of MS Office to create documents, publications, and complete tasks that require the use of Microsoft Programs. Introduces the basic features of Microsoft Office, Windows basics, and file management. Develops familiarity with Word, Excel, PowerPoint, email, and Internet basics.

8. Business Communication

Communication is the most valuable skill that an individual can bring into the workforce. Business Communication course will help individuals succeed from the first day on the job as it presents the full range of on-the-job skills that today’s communicators need, from writing conventional printed reports to using the latest digital, social, mobile and visual media.

9. Human Resources Management

Human resources are all about employees in an organization. More importantly, it is about the knowledge, skills, assets, experience and expertise they carry to work to assist firm achieve its vaision, mission and objectives. Such resources become permanent source of competitive edge for the organizations in the dynamic global and challenging environment. Knowledge of Human Resource Management’s concepts is essential and important for supervisors and managers in every field and for employees.

10. Organizational Behaviour

Organizational behavior is a dynamic field of study that analyze the impacts that individual, groups and structure have on behavior within organizations for the purpose of applying such knowledge towards brining betterment in the efficiency and effectiveness of the organization workplace.

11. Economics

The students will understand that people make choices as they try to attain their goals. Choices are necessary because we live in a world of scarcity. Economists study these choices using economic models, simplified versions of reality used to analyze real-world economic situations.

12. Business Management

This is a mandatory management project students prepare together. Management Stephen Robbins, Mary Coult

Business Administration Certificate

Course Curriculum

1. Fundamentals of Computer & Internet

Basic computer skills, creating and managing documents and use of internet.

2. English I

Develops college-level grammar, vocabulary, sentence variety, paragraph structure, reading, and writing skills, which are necessary for success in all other courses.

3. Business Mathematics

Foundation of arithmetic and mathematics related to business studies.

4. Microsoft Word, Excel, PowerPoint

Introduction to word processing, spread sheets and power point presentations..

5. Business Communication

Introduction to the principles of effective written and oral communication.

6. Financial Accounting

Fundamental concepts of accounting, analyzing & recording financial transactions, preparing income statements and fund flow analysis.

7. Business Values and Ethics

Introduction to the basic categories and framework of business ethics.

8. Human Resources

Introduction to Employment Standards Act, Labour Board, employee rights, and other basics of the world of HR.

9. Project Management

Foundation of project management , PMBOK, the triple constraint, and qualities of a strong project and successful project leader.

Customer & Information Representative Analyst Diploma

Course Curriculum

1. Computer Hardware Essentials

Students will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

2. IT Infrastructure & Trouble shooting

This module will allow students to configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud- based (SaaS) software. Troubleshoot and problem solves core service and support challenges while applying best practices for documentation, change management, and scripting, support basic IT infrastructure and networking, Configure and support PC, mobile and IoT device hardware.

3. Windows 10 deployment & configuration in clients

Students will learn how to install and customize Windows 10 operating systems and new Windows servicing models, as well as how to efficiently keep Windows updated.

4. Fundamentals of Networking

Network technologies, media and topologies, installation and configuration, management, and security. Module will also cover internet utilities, ports and protocols, connection devices, network models, TCP/IP, DNS and URLs, network troubleshooting and local networks (LANs), wide area networks (WANs), the internet and all of the hardware and software they will use in the industry.

5. Implementing Security in IT

Implement of sound security protocols and mitigatition of security risks, effective response to security risks, identify where the security breaches took place, and design a secure network on the cloud.

6. Introduction to Linux Administration

Description, introduction to common tasks in major distributions of Linux, including Linux command line, basic maintenance, installing and configuring workstations and networking.

7. I.T. Service Management - ITIL Foundation

Course Description: Students get an overview of the ITIL Service Lifecycle, its processes and various functions.

8. Working with MS Office Applications

Microsoft Office is a suite of applications designed to help with productivity and completing common tasks on a computer. Students will learn the skills to create and edit documents containing text and images, work with data in spreadsheets and databases, and create presentations and posters. Learning Microsoft Office has significant benefits for the daily workflow, productivity, and career possibilities. Microsoft Office skills are indispensable across a plethora of industries and professions, and give students an advantage in the workplace. Students will lear intermediate level Word,Excel ,Powerpoint and Access applications in this module.

9. Business Communication

Business communication through effective writing and speaking, the course will enhance their ability to express and receive information effectively.

Hospitality and Tourism Management Certificate

Program Description

1. PHT 1000

  • Emergency First Aid/CPR AGLC ProServe

  • AGLC Pro-Tect Fire Extinguisher Training Safe Travel Planner Workplace Hazardous Materials

  • Information System (WHMIS)

2. PHT 1001

  • Front Office Guest Service and Operations Students will receive a broad overview of the lodging industry including careers, environmental stewardship, and trends. The course will introduce students to a systematic and guest-centred approach to front office operational procedures.

  • Strategies for providing exceptional guest service at each stage of the guest cycle, and responding effectively to guest concerns will be emphasized. Students will utilize Property Management Software to complete. common front desk computerized functions.

3. PHT 1002

Culinary Theory and Production

  • Students are introduced to the theory of menu planning, evaluation and design. Students will also be exposed to basic and advanced food preparation techniques, including food storage, pre-preparation, detailed plate presentation, and intricate food combinations.

  • Students must have completed Food Safe, Standard First Aid, and Olds College.

  • WHMIS certifications prior to working in the kitchen. Required Courses

4. PHT 1003

  • Restaurant, Banquet and Event Service In this course students will examine restaurant, banquet, and event service.

  • They will learn essential elements of food and beverage operations and service techniques. Students will gain experience working as part of a team and practice guest service and technical skills in actual food service settings.

PHCA 104 - Clinical Placement IEnvironment

During this clinical placement you will experience the role of the health care aide by working under the direction of a regulated health-care professional. You will have the opportunity to work in a continuing care setting such as home care, supportive living (designated supportive living or DSL), senior lodges, long term care, and group homes. You will integrate and implement the knowledge you have learned in courses 1–4 in the clinical setting. To meet the goal of person-centered care, the health care aide must be familiar with the provincial legislation that guides safe, ethical, and personalized care. In addition, knowledge of how to work as part of the health-care team is essential, as is the ability to follow agency policy and procedures. Strong verbal and written communications skills are an important part of being a successful health care aide.

Business Analysis/IIBA certifications

Enhance your business analysis practices through our business analysis training program. This training program has been developed in accordance with the requirements for the International Institute of Business Analysis (IIBA) certification and is intended to be completed entirely online. It consists of six modules that will equip you to challenge the CCBA and CBAP exams and earn the certifications.

Module 1: Business analysis planning and monitoring

Plan business analysis approach; Plan stakeholder engagement; Plan business analysis governance; Plan business analysis information management; Identify business analysis performance improvements

Module 2: Elicitation and collaboration

Prepare for elicitation; Conduct elicitation; Confirm elicitation results; Communicate business analysis information; Manage stakeholder collaboration

Module 3: Requirements life cycle management

Trace requirements; Maintain requirements; Prioritize requirements; Assess requirements changes; Approve requirements

Module 4: Strategy analysis

Analyze current state; Define future state; Assess risks; Define change strategy

Module 5: Requirements analysis and design definition

Specify and model requirements; Verify requirements; Validate requirements; Define requirements architecture; Define design options; Analyze potential value and recommend solution

Module 6: Solution evaluation

Measure solution performance; Analyze performance measures; Assess solution limitations; Assess enterprise limitations; Recommend actions to increase solution value

Type of Programs