Technology Programs

At Pinnacle College, our record of success is all about training our students to ensure career success. That’s what it means to be a Career College… Our Goal is Your Career!

Technology Programs

At Pinnacle College, our record of success is all about training our students to ensure career success. That’s what it means to be a Career College… Our Goal is Your Career!

Technology Programs

At Pinnacle College, our record of success is all about training our students to ensure career success. That’s what it means to be a Career College… Our Goal is Your Career!

Data Science Certificate

Data Science Curriculum

PDA 001 – Introduction to Data Science

  •  History of data analytics and data science

  • Introduction to data science and modeling.

  • Data a science principle.

  •  Foundation of exploring data through computing and statistical analysis

  •  Structure and applications of probability statistics for decision making.

  •  Regression analysis and classification trees, and Graphical Visualization

PDA 002 – Introduction to Programming

  • Introduction to the Python language, the design, analysis, and

    implementation of fundamental data structures in Python.

  • Common algorithms that operate on data structures.

  • Data querying and processing

  • Tableau and matplotlib in Python and scikit-learn library.

PDA 003- Data Science Techniques

  • Data Concepts, data preparation

  • Data Architecture

  • Data Storage and Serving.

  • Skills gained in this course will enable you to visualize and analyze data and build interacting data dashboards.

  • Data visualization provides the graphical representation of that data.

  • Dashboards for data analysis and story telling with data.

PDA 004 – Data Science tools.

  • Basics of Machine Learning, What and why Machine Learning, Applications of Machine Learning Types of Machine Learning.

  • Fundamental principles of data analytics, and machine learning techniques such as neural network, deep learning, and reinforcement learning as well as NLP andtext analysis.

  • Basic algorithms, such as regression, decision trees, and Nearest Neighbours, designing a machine learning experiment which includes cross validation and evaluation metrics.

  • Data preparation and exploration, defining the problem, and choosing theappropriate algorithm.

PDA 005 – Data Mining and Prescriptive Analysis

  • Introduction predictive modelling techniques as well as related statistical and visualization tools for data mining.

  • Common machine learning techniques that are focused on predictive outcomes.

  • Evaluation of the performance of the prediction models and how to improve them through time.

  • Data preparation and exploration, defining the problem, and choosing the appropriate algorithm.

  • Machine learning tools for data visualizations.

PDA 006 – Capstone Project in Data Science

  • You will apply your data visualization and reporting skills through this project-based Data Science course.

  • You will be able to apply open data to complete Data Science projects.

  • With the skills gained in this course, you will be able to formalize problems, enumerate assumptions, design experiments, evaluate outcomes, and present findings to help in high level Decision making.

Cyber-Security Certificate

Program Description

Cyber Security Program Design

  • Design and develop an effective cyber security strategy.

  • Communicate security standards, policies and procedures.

  • Align cyber security to the enterprise mission and manage programs through business cycles.

  • Establish metrics to evaluate program effectiveness.

  • Get closer to the coveted ISACA CISM certification.

Cyber Security Incident Management

  • Understand hacking techniques, including malware, viruses and phishing.

  • Develop response plans and procedures to deal with cyber security threats and attacks.

  • Integrate response plans with disaster recovery plans and business continuity plans.

  • Communicate effectively with internal and external stakeholders.

Cyber Security Risk Assessment, Treatment, and Reporting

  • Risk Management - Foundational concepts of information risk management and compliance.

  • Information Security - Differentiate the relationship between IT, cyber security, and enterprise risk management.

  • Risk Reporting - Analyze and assess IT and enterprise risks.

  • Stakeholder Communication - Apply the management and monitoring of identified risk items and determine its applicability to the business.

Cyber Security Third Party Risk, Compliance, and Emerging Risks

  • Governance - Explain enterprise governance and governance, risk, and compliance tools;

  • Compliance - Explain and apply various security and compliance.

  • Privacy - Explain privacy frameworks applicable to the organization.

  • Risk Management - Explain how risk ties with other lifecycle processes within the organization and analyze risks outside of the business.

Cyber-Security Diploma

Course Curriculum

Introduction to Computers

This course teaches students about the fundamentals of an operating system along with application software including word processing and spreadsheets. Students will learn about the Internet, popular Web browsers, email and antivirus software.

PC Computer Service: Hardware
and Software

This course introduces students to various hardware components that make up a computer system. Students develop a systematic approach to troubleshooting hardware.

This course covers the installation, configuration and troubleshooting of operating system software and application software packages. Student will also learn about the security issues involving software installations.

Scripting and Programming

This course introduces students to programming, data types and flow control. Students will learn the basics of design concepts and will learn about the distinction between interpreted and compiled languages.

This course covers the installation, configuration and storage of Windows Server 2016. Students will learn to perform installations and to network storage systems. This course delves into cluster servers management and virtual machine management with Microsoft Hyper-V (formerly Windows Server Virtualization).

Server Installation and Storage

This course covers the installation, configuration and storage of Windows Server 2016. Students will learn to perform installations and to network storage systems. This course delves into cluster servers management and virtual machine management with Microsoft Hyper-V (formerly Windows Server Virtualization).

Linux Fundamentals

Linux system installation and support is covered in this course along with Linux scripting, processes and scheduling. Students will learn to compile and install software on a Linux system. Students will learn to configure graphical user interfaces (GUIs) and use Linux commands to perform a variety of tasks.

Directory Infrastructure and Computer Science Cryptology.

This course covers computer cryptology that focuses on secrecy, authentication and integrity. Students are introduced to algorithms used for cryptographic key generation, digital signing and confidential information sharing.

Internet Communication

This course covers the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol stack suite. Students will learn about IP and protocols for address resolution, routing and Internet control. Telnet and file transfer are also covered in detail.

Cisco Networking - Routing & Switching

Students learn about building, configuring and troubleshooting Cisco devices, router and switches, as well as implementing IP Address schemes. Students will have hands on experience with Catalyst switches, routers, and Cisco Packet Tracers.

Computer Network and Security

This course looks at network and computer security and the implications if it is compromised. Students will learn to detect security threats and thoroughly identify the sources of the security threats. Methods to detect and neutralize network and system security threats are covered in this course. Security disaster recovery is also covered in this course.

Fundamentals of Cyber Security

This course provides the students with an introduction to the field of cyber security. Students will learn fundamental concepts of cyber security defence and securing the perimeter and local network. This course will teach students to identify vulnerabilities and the plan to counteract to mitigate the risks.

Security Analysis

Students of this course will learn about the roles and responsibilities of Cyber Security Specialists. The course covers the tools and tactics that the Cyber Security Specialists use to manage security threats, security intelligence collection and situational protocols.

Practicum

Students will gain practical and hands-on experience to apply the knowledge and skills learned in class to real-world experiences in a professional capacity during their practicum placement.

Web Design and Development Diploma.

The Web Design and Development Diploma Program at Pinnacle College teaches students how to create and breathe life into their web designs.

  • They will learn to build, create, and maintain a, which include multiple functional aspects of web design, web publishing, web programming, and database management.
  • Students learn coding languages such as HTML5, CSS3, JavaScript, PHP for WordPress, and Bootstrap, and use them to create core structures for web and server database use.
  • Our diploma program is designed to equip students with the tools they need to succeed in the digital arts field, including proficiency in Adobe Photoshop, InDesign, and Illustrator.
  • With our diploma program, we believe that our students will be able to confidently enter the digital art field and make an impact on their chosen profession.The Web Design and Development Diploma Program at Pinnacle College teaches students how to create and breathe life into their web designs.
    • They will learn to build, create, and maintain a, which include multiple functional aspects of web design, web publishing, web programming, and database management.
    • Students learn coding languages such as HTML5, CSS3, JavaScript, PHP for WordPress, and Bootstrap, and use them to create core structures for web and server database use.
    • Our diploma program is designed to equip students with the tools they need to succeed in the digital arts field, including proficiency in Adobe Photoshop, InDesign, and Illustrator.
    • With our diploma program, we believe that our students will be able to confidently enter the digital art field and make an impact on their chosen profession.

Course Curriculum

1. Web Design & Development 1

Students are introduced to various applications covered in the web design and web development fields. In this module, students explore the fundamentals of the internet and the essential components of web publishing. They will learn about web layout and design and gain an understanding of the Cascading Style Sheets (CSS) box model and the Hypertext Markup Language (HTML) document flow.

2. Web Design & Development 2

This module is a continuation of Web Design and Development 1, where students learn the techniques they need to create rich, responsive websites while maintaining backward compatibility with older browsers.

3. JavaScript

Students will learn programming fundamentals and basic object-orientated concepts using the latest JavaScript syntax. They will learn how to add JavaScript code on their websites and how to debug it, among others.

4. CMS & Frameworks

This course includes two main components: WordPress and Bootstrap. Students will learn how to create websites using both.

5. Database Design & SQL

This module introduces students to Structured Query Language (SQL) and Data Definition Language (DDL).

6. Web Scripting With PHP

Students learn server-side scripting starting with basic client/server concepts and building upon it with PHP theory and basic syntax. They will learn to use local storage vs. session storage vs. cookie storage, and HTTP vs. HTTPS. This module will teach students different encoding types for transport between browser and server applications, basic web application security and the dangers of cross site scripting and session hijacking.

7. Web Graphics

Students are introduced to industry-standard design software techniques in Photoshop, InDesign and Illustrator. Students will learn how to build professional graphics and the process of how to create them.

8. Web Security

Students will learn the fundamental security principals of the web, and how to prevent common attacks.

9. Capstone Project

Students use all of the knowledge gained in previous modules to create a team project. They develop and implement a website and implement, maintain and query a database. They will develop and implement grid-based transaction applications and evaluate and integrate security features.

10. Career Prep

The Career Preparation consists of different topics, including Self-Assessment, Resume Writing, Cover Letter Preparation, Job Search Strategies, and Interview Skills Improvement. Each module is delivered online with a combination of theoretical principles, samples, exercises, and fun interactions. The instructor, usually the Employment Counselor from ABM College, has a strong background and expertise in employment counselling or coaching.

Career Opportunities

  • Web Developer

  • Web Designer

  • Software Developer

  • Freelance Web Designer/Developer

10. Career Prep

The Career Preparation consists of different topics, including Self-Assessment, Resume Writing, Cover Letter Preparation, Job Search Strategies, and Interview Skills Improvement. Each module is delivered online with a combination of theoretical principles, samples, exercises, and fun interactions. The instructor, usually the Employment Counselor from ABM College, has a strong background and expertise in employment counselling or coaching.

Network Associate

This training program has been developed in accordance with the requirements for Cisco Certified Network Associate (CCNA) certification and is intended to be completed entirely online. It consists of six modules that will equip you to challenge the Cisco Certified Network Associate (CCNA) exam and earn CCNA certification.

Module 1: Network Fundamentals

This module covers the role and function of network components, characteristics of network topology architecture, cabling types and physical interface, interface and cable issues, TCP and UDP, IPv4 addressing and subnetting, IPv6 addressing and types, IP parameters for clients OS, wireless principles, virtualization fundamentals, and switching concepts.

Module 2: Network Access

Configuring and verifying VLANs; interswitch connectivity; Layer 2 discovery protocols; EtherChannel (LACP); Rapid PVST+ Spanning Tree Protocol; Cisco Wireless Architectures and AP modes; physical infrastructure connections of WLAN components; AP and WLC management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+/RADIUS).

Module 3: IP Connectivity

Interpreting the components of routine table; router and forward decision; configuring and verifying IPv4 and IPv6 static routing; configuring and verifying single area OSPFv2; concepts, purpose, and functions of first hop redundancy protocols.

Module 4: IP Services

Configuring and verifying inside source NAT and NTP; exploring the role of DHCP and DNS withing the network; function of SNMP in network operations; use of syslog features; configuring and verifying DHCP client and relay; forwarding per-hop behavior (PHB) for QoS; configuring network devices for remote access using SSH; capabilities and functions of TFTP/FTP.

Module 5: Security Fundamentals

Key security concepts; security program elements; configuring and verifying device access control; security password policies elements; IPsec remote access and site-to-site VPNs; configuring and verifying access control lists; configuring Layer 2 security features; differentiating authentication, authorization, and accounting concepts; wireless security protocols; configuring WLAN.

Module 6: Automation and Programming

Impacts of automation on network management; comparing traditional networks with controller-based networking; controller-based and software defined architectures; comparing traditional campus device management with Cisco DNA Center enabled device management; characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding; capabilities of configuration management mechanisms Puppet, Chef, and Ansible; interpreting JSON encoded data.

Network Support/IT Operations

Horn your skills in managing today’s networks through our network support training program.
This training program has been developed in accordance with the requirements for CompTIA Network+ certification and is intended to be completed entirely online. It consists of five modules that will equip you to challenge the CompTIA Network+ exam and earn the certification.

Module 1: Network Fundamentals

Networking concepts; Network services; Physical connections; Topologies and architecture; Cloud connectivity; Routing; Wireless technologies; IP addressing

Module 2: Network Implementations

Routine technologies; networking devices; deploying ethernet solutions; configuring wireless technologies

Module 3: Network Operations

Monitoring and optimizing networks

Module 4: Network Security

Security concepts; Network attacks; securing networks against threats

Module 5: Network Troubleshooting

Troubleshooting common cables; connectivity; software issues related to networking

Business Analysis/IIBA certifications

Enhance your business analysis practices through our business analysis training program. This training program has been developed in accordance with the requirements for the International Institute of Business Analysis (IIBA) certification and is intended to be completed entirely online. It consists of six modules that will equip you to challenge the CCBA and CBAP exams and earn the certifications.

Module 1: Business analysis planning and monitoring

Plan business analysis approach; Plan stakeholder engagement; Plan business analysis governance; Plan business analysis information management; Identify business analysis performance improvements

Module 2: Elicitation and collaboration

Prepare for elicitation; Conduct elicitation; Confirm elicitation results; Communicate business analysis information; Manage stakeholder collaboration

Module 3: Requirements life cycle management

Trace requirements; Maintain requirements; Prioritize requirements; Assess requirements changes; Approve requirements

Module 4: Strategy analysis

Analyze current state; Define future state; Assess risks; Define change strategy

Module 5: Requirements analysis and design definition

Specify and model requirements; Verify requirements; Validate requirements; Define requirements architecture; Define design options; Analyze potential value and recommend solution

Module 6: Solution evaluation

Measure solution performance; Analyze performance measures; Assess solution limitations; Assess enterprise limitations; Recommend actions to increase solution value

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Data Science Certificate

Data Science Curriculum

Introduction to Data Science

  • History of data analytics and data science

  • Introduction to data science and modeling.

  • Data a science principle.

  • Foundation of exploring data through computing and statistical analysis

  • Structure and applications of probability statistics for decision making.

  • Regression analysis and classification trees, and Graphical Visualization

Introduction to Programming

  • Introduction to the Python language, the design, analysis, and

    implementation of fundamental data structures in Python.

  • Common algorithms that operate on data structures.

  • Data querying and processing

  • Tableau and matplotlib in Python and scikit-learn library.

Data Science Techniques

  • Data Concepts, data preparation

  • Data Architecture

  • Data Storage and Serving.

  • Skills gained in this course will enable you to visualize and analyze data and build interacting data dashboards.

  • Data visualization provides the graphical representation of that data.

  • Dashboards for data analysis and story telling with data.

Data Science tools.

  • Basics of Machine Learning, What and why Machine Learning, Applications of Machine Learning Types of Machine Learning.

  • Fundamental principles of data analytics, and machine learning techniques such as neural network, deep learning, and reinforcement learning as well as NLP andtext analysis.

  • Basic algorithms, such as regression, decision trees, and Nearest Neighbors, designing a machine learning experiment which includes cross validation and evaluation metrics.

  • Data preparation and exploration, defining the problem, and choosing the appropriate algorithm.

Data Mining and Prescriptive Analysis

  • Introduction predictive modelling techniques as well as related statistical and visualization tools for data mining.

  • Common machine learning techniques that are focused on predictive outcomes.

  • Evaluation of the performance of the prediction models and how to improve them through time.

  • Data preparation and exploration, defining the problem, and choosing the appropriate algorithm.

  • Machine learning tools for data visualizations.

Capstone Project in Data Science

  • You will apply your data visualization and reporting skills through this project-based Data Science course.

  • You will be able to apply open data to complete Data Science projects.

  • With the skills gained in this course, you will be able to formalize problems, enumerate assumptions, design experiments, evaluate outcomes, and present findings to help in high level Decision making.

Cyber-Security Certificate

Program Description

Cyber Security Program Design

  • Design and develop an effective cyber security strategy.
  • Communicate security standards, policies and procedures.
  • Align cyber security to the enterprise mission and manage programs through business cycles.
  • Establish metrics to evaluate program effectiveness.
  • Get closer to the coveted ISACA CISM certification.

Cyber Security Incident Management

  • Understand hacking techniques, including malware, viruses and phishing.
  • Develop response plans and procedures to deal with cyber security threats and attacks.
  • Integrate response plans with disaster recovery plans and business continuity plans.
  • Communicate effectively with internal and external stakeholders.

Cyber Security Risk Assessment, Treatment, and Reporting

  • Risk Management - Foundational concepts of information risk management and compliance.
  • Information Security - Differentiate the relationship between IT, cyber security, and enterprise risk management.
  • Risk Reporting - Analyze and assess IT and enterprise risks.
  • Stakeholder Communication - Apply the management and monitoring of identified risk items and determine its applicability to the business.

Cyber Security Third Party Risk, Compliance, and Emerging Risks

  • Governance - Explain enterprise governance and governance, risk, and compliance tools;
  • Compliance - Explain and apply various security and compliance.
  • Privacy - Explain privacy frameworks applicable to the organization.
  • Risk Management - Explain how risk ties with other lifecycle processes within the organization and analyze risks outside of the business.

Cyber-Security Diploma

Course Curriculum

Introduction to Computers

This course teaches students about the fundamentals of an operating system along with application software including word processing and spreadsheets. Students will learn about the Internet, popular Web browsers, email and antivirus software.

PC Computer Service: Hardware
and Software

  • This course introduces students to various hardware components that make up a computer system. Students develop a systematic approach to troubleshooting hardware.
  • This course covers the installation, configuration and troubleshooting of operating system software and application software packages. Student will also learn about the security issues involving software installations.

Health Care Aide Certificate

Health Care aide curriculum

Scripting and Programming

This course introduces students to programming, data types and flow control. Students will learn the basics of design concepts and will learn about the distinction between interpreted and compiled languages.

Server Installation and Storage

This course covers the installation, configuration and storage of Windows Server 2016. Students will learn to perform installations and to network storage systems. This course delves into cluster servers management and virtual machine management with Microsoft Hyper-V (formerly Windows Server Virtualization).

Linux Fundamentals

Linux system installation and support is covered in this course along with Linux scripting, processes and scheduling. Students will learn to compile and install software on a Linux system. Students will learn to configure graphical user interfaces (GUIs) and use Linux commands to perform a variety of tasks.

Directory Infrastructure and Computer Science Cryptology.

This course covers computer cryptology that focuses on secrecy, authentication and integrity. Students are introduced to algorithms used for cryptographic key generation, digital signing and confidential information sharing.

Internet Communication

This course covers the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol stack suite. Students will learn about IP and protocols for address resolution, routing and Internet control. Telnet and file transfer are also covered in detail.

Cisco Networking - Routing & Switching

Students learn about building, configuring and troubleshooting Cisco devices, router and switches, as well as implementing IP Address schemes. Students will have hands on experience with Catalyst switches, routers, and Cisco Packet Tracers.

Computer Network and Security

This course looks at network and computer security and the implications if it is compromised. Students will learn to detect security threats and thoroughly identify the sources of the security threats. Methods to detect and neutralize network and system security threats are covered in this course. Security disaster recovery is also covered in this course.

Fundamentals of Cyber Security

This course provides the students with an introduction to the field of cyber security. Students will learn fundamental concepts of cyber security defence and securing the perimeter and local network. This course will teach students to identify vulnerabilities and the plan to counteract to mitigate the risks.

Security Analysis

Students of this course will learn about the roles and responsibilities of Cyber Security Specialists. The course covers the tools and tactics that the Cyber Security Specialists use to manage security threats, security intelligence collection and situational protocols.

Practicum

Students will gain practical and hands-on experience to apply the knowledge and skills learned in class to real-world experiences in a professional capacity during their practicum placement.

Web Design and Development Diploma.

The Web Design and Development Diploma Program at Pinnacle College teaches students how to create and breathe life into their web designs.

  • They will learn to build, create, and maintain a, which include multiple functional aspects of web design, web publishing, web programming, and database management.
  • Students learn coding languages such as HTML5, CSS3, JavaScript, PHP for WordPress, and Bootstrap, and use them to create core structures for web and server database use.
  • Our diploma program is designed to equip students with the tools they need to succeed in the digital arts field, including proficiency in Adobe Photoshop, InDesign, and Illustrator.
  • With our diploma program, we believe that our students will be able to confidently enter the digital art field and make an impact on their chosen profession.The Web Design and Development Diploma Program at Pinnacle College teaches students how to create and breathe life into their web designs.
    • They will learn to build, create, and maintain a, which include multiple functional aspects of web design, web publishing, web programming, and database management.
    • Students learn coding languages such as HTML5, CSS3, JavaScript, PHP for WordPress, and Bootstrap, and use them to create core structures for web and server database use.
    • Our diploma program is designed to equip students with the tools they need to succeed in the digital arts field, including proficiency in Adobe Photoshop, InDesign, and Illustrator.
    • With our diploma program, we believe that our students will be able to confidently enter the digital art field and make an impact on their chosen profession.

Course Curriculum

1. Web Design & Development 1

Course Description: Students are introduced to various applications covered in the web design and web development fields. In this module, students explore the fundamentals of the internet and the essential components of web publishing. They will learn about web layout and design and gain an understanding of the Cascading Style Sheets (CSS) box model and the Hypertext Markup Language (HTML) document flow.

2. Web Design & Development 2

Course Description: This module is a continuation of Web Design and Development 1, where students learn the techniques they need to create rich, responsive websites while maintaining backward compatibility with older browsers.

3. JavaScript

 

  • Course Description: Students will learn programming fundamentals and basic object-orientated concepts using the latest JavaScript syntax. They will learn how to add JavaScript code on their websites and how to debug it, among others.

4. CMS & Frameworks

Course Description: This course includes two main components: WordPress and Bootstrap.
Students will learn how to create websites using both.

5. Database Design & SQL

Course Description: This module introduces students to Structured Query Language (SQL) and Data Definition Language (DDL).

6. Web Scripting With PHP

Course Description: Students learn server-side scripting starting with basic client/server concepts and building upon it with PHP theory and basic syntax. They will learn to use local storage vs. session storage vs. cookie storage, and HTTP vs. HTTPS. This module will teach students different encoding types for transport between browser and server applications, basic web application security and the dangers of cross site scripting and session hijacking.

7. Web Graphics

Course Description: Students are introduced to industry-standard design software techniques in Photoshop, InDesign and Illustrator. Students will learn how to build professional graphics and the process of how to create them.

8. Web Security

Course Description: Students will learn the fundamental security principals of the web, and how to prevent common attacks.

9. Capstone Project

Course Description: Students use all of the knowledge gained in previous modules to create a team project. They develop and implement a website and implement, maintain and query a database. They will develop and implement grid-based transaction applications and evaluate and integrate security features.

10. Career Prep

The Career Preparation consists of different topics, including Self-Assessment, Resume Writing, Cover Letter Preparation, Job Search Strategies, and Interview Skills Improvement. Each module is delivered online with a combination of theoretical principles, samples, exercises, and fun interactions. The instructor, usually the Employment Counselor from ABM College, has a strong background and expertise in employment counselling or coaching.

Career Opportunities

 

  • Web Developer
  • Web Designer
  • Software Developer
  • Freelance Web Designer/Developer

10. Career Prep

The Career Preparation consists of different topics, including Self-Assessment, Resume Writing, Cover Letter Preparation, Job Search Strategies, and Interview Skills Improvement. Each module is delivered online with a combination of theoretical principles, samples, exercises, and fun interactions. The instructor, usually the Employment Counselor from ABM College, has a strong background and expertise in employment counselling or coaching.

Network Associate

This training program has been developed in accordance with the requirements for Cisco Certified Network Associate (CCNA) certification and is intended to be completed entirely online. It consists of six modules that will equip you to challenge the Cisco Certified Network Associate (CCNA) exam and earn CCNA certification.

Module 1: Network Fundamentals

This module covers the role and function of network components, characteristics of network topology architecture, cabling types and physical interface, interface and cable issues, TCP and UDP, IPv4 addressing and subnetting, IPv6 addressing and types, IP parameters for clients OS, wireless principles, virtualization fundamentals, and switching concepts.

Module 2: Network Access

Configuring and verifying VLANs; interswitch connectivity; Layer 2 discovery protocols; EtherChannel (LACP); Rapid PVST+ Spanning Tree Protocol; Cisco Wireless Architectures and AP modes; physical infrastructure connections of WLAN components; AP and WLC management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+/RADIUS).

Module 3: IP Connectivity

Interpreting the components of routine table; router and forward decision; configuring and verifying IPv4 and IPv6 static routing; configuring and verifying single area OSPFv2; concepts, purpose, and functions of first hop redundancy protocols.

Module 4: IP Services

Configuring and verifying inside source NAT and NTP; exploring the role of DHCP and DNS withing the network; function of SNMP in network operations; use of syslog features; configuring and verifying DHCP client and relay; forwarding per-hop behavior (PHB) for QoS; configuring network devices for remote access using SSH; capabilities and functions of TFTP/FTP.

Module 5: Security Fundamentals

Key security concepts; security program elements; configuring and verifying device access control; security password policies elements; IPsec remote access and site-to-site VPNs; configuring and verifying access control lists; configuring Layer 2 security features; differentiating authentication, authorization, and accounting concepts; wireless security protocols; configuring WLAN.

Module 6: Automation and Programming

Impacts of automation on network management; comparing traditional networks with controller-based networking; controller-based and software defined architectures; comparing traditional campus device management with Cisco DNA Center enabled device management; characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding; capabilities of configuration management mechanisms Puppet, Chef, and Ansible; interpreting JSON encoded data.

Network Support/IT Operations

Horn your skills in managing today’s networks through our network support training program.
This training program has been developed in accordance with the requirements for CompTIA Network+ certification and is intended to be completed entirely online. It consists of five modules that will equip you to challenge the CompTIA Network+ exam and earn the certification.

Module 1: Network Fundamentals

Networking concepts; Network services; Physical connections; Topologies and architecture; Cloud connectivity; Routing; Wireless technologies; IP addressing

Module 2: Network Implementations

Routine technologies; networking devices; deploying ethernet solutions; configuring wireless technologies

Module 3: Network Operations

Monitoring and optimizing networks

Module 4: Network Security

Security concepts; Network attacks; securing networks against threats

Module 5: Network Troubleshooting

Troubleshooting common cables; connectivity; software issues related to networking

Business Analysis/IIBA certifications

Enhance your business analysis practices through our business analysis training program. This training program has been developed in accordance with the requirements for the International Institute of Business Analysis (IIBA) certification and is intended to be completed entirely online. It consists of six modules that will equip you to challenge the CCBA and CBAP exams and earn the certifications.

Module 1: Business analysis planning and monitoring

Plan business analysis approach; Plan stakeholder engagement; Plan business analysis governance; Plan business analysis information management; Identify business analysis performance improvements

Module 2: Elicitation and collaboration

Prepare for elicitation; Conduct elicitation; Confirm elicitation results; Communicate business analysis information; Manage stakeholder collaboration

Module 3: Requirements life cycle management

Trace requirements; Maintain requirements; Prioritize requirements; Assess requirements changes; Approve requirements

Module 4: Strategy analysis

Analyze current state; Define future state; Assess risks; Define change strategy

Module 5: Requirements analysis and design definition

Specify and model requirements; Verify requirements; Validate requirements; Define requirements architecture; Define design options; Analyze potential value and recommend solution

Module 6: Solution evaluation

Measure solution performance; Analyze performance measures; Assess solution limitations; Assess enterprise limitations; Recommend actions to increase solution value

Type of Programs